If you have any questions regarding our Return and Refund Policy or if you need assistance with your purchase, please contact Amazon Customer Service directly for support with your order.

For any inquiries related to our book or general questions, feel free to reach out to us at:

• Email: [email protected]
• Website: Mindful Journal
• Live Chat: Available from 10:00 AM to 5:00 PM (GTM Bogotá). You can access our live chat by visiting our website.

For Issues with Your Order (Amazon Purchases)

Since the Mindful Journal is sold through Amazon, please follow these steps for any issues related to returns, refunds, or order problems:

• Visit Amazon’s Help & Customer Service page: Amazon Support Page
• For returns, go to the Your Orders section in your Amazon account and follow the instructions to initiate a return.

At Mindful Journal, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you subscribe to our newsletter.

1. Information We Collect
We collect your email address when you subscribe to our newsletter. This is the only personal information we collect from you.

2. How We Use Your Information
We use your email address solely to send you updates, news, and promotional content related to our services. You can unsubscribe from our newsletter at any time.

3. How We Protect Your Information
We take reasonable measures to protect the privacy and security of your email address. Your information is stored securely and will not be shared with third parties without your consent.

4. Unsubscribing from Our Newsletter
If you no longer wish to receive our newsletter, you can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of any of our emails.

5. Changes to Our Privacy Policy
We may update our Privacy Policy occasionally. If any changes are made, they will be posted on this page. Please review this page periodically to stay informed about how we protect your information.

Thank you for purchasing the Mindful Journal. We want you to be delighted with your purchase. Please read the following policy, which is based on Amazon’s return and refund procedures for physical books:

1. Returns for Paperback Orders

• If you are not satisfied with your Mindful Journal paperback, Amazon offers a 30-day return window from the date of purchase.
• To return the book, please visit the Your Orders section of your Amazon account, select the order, and follow the instructions to initiate a return.
• Condition: The book must be returned in new, unused condition to be eligible for a full refund.
• Refund Process: Once Amazon receives your returned item, the refund will be issued to your original payment method and may take 7-10 business days to reflect in your account.

2. Damaged or Defective Books

• If the Mindful Journal arrives damaged or defective, you are eligible for a full refund or a replacement.
• Please contact Amazon Customer Service immediately if the book is defective or damaged during shipping. Amazon will provide a replacement or process your refund and will cover the return shipping costs for defective items.

3. Return Instructions

• To return your Mindful Journal paperback, follow these steps:
  1. Go to the Your Orders section of your Amazon account.
  2. Find your order and click on Return or Replace Items.
  3. Select your reason for return and follow the prompts to complete the process.
  4. If necessary, you will receive a return shipping label from Amazon.

4. Refund Process

• Refunds will be processed by Amazon once the returned item is received.
• Refund Timing: Please allow up to 7-10 business days for the refund to appear on your original payment method.

5. Contacting Amazon Support

For any issues related to your order, or if you need assistance with your return, please contact Amazon Customer Service:

• Email: You can reach Amazon’s customer service via the Help & Customer Service page on Amazon’s website.
• Phone: You can find contact details on the Your Orders section of your Amazon account.

6. Final Sale Items

Books marked as final sale or purchased as part of a special promotion may not be eligible for a return. Please check the product details before purchasing.

Thank you for purchasing the Mindful Journal. Since the Mindful Journal is sold through Amazon via Kindle Direct Publishing (KDP), Amazon handles the shipping and fulfillment of physical book orders. Please review the details below for more information on how shipping is handled:

1. Shipping and Fulfillment

• Orders for the Mindful Journal will be processed and shipped directly by Amazon. Once your order is placed, Amazon will handle all aspects of fulfillment, including packaging, shipping, and delivery.

2. Shipping Timeframes

• Standard Shipping: Shipping times depend on your location and the shipping method you choose at checkout. Typically, shipping takes between 5-7 business days for domestic orders, but this may vary depending on your address.
• Expedited Shipping: Faster shipping options are available during checkout for quicker delivery. Estimated delivery times for expedited shipping typically range from 2-3 business days.
• For international orders, shipping times may be longer, depending on the destination.

3. Shipping Costs

• Shipping costs for the Mindful Journal will be calculated at checkout based on your location and the shipping method selected.
• Free Shipping: Amazon offers free shipping on eligible orders depending on the customer’s membership (e.g., Amazon Prime).

4. Shipping Locations

• The Mindful Journal is available for shipping to many countries worldwide. Shipping availability will depend on your location, and you will be notified at checkout if your address is eligible for delivery.

5. Tracking Your Order

• Once your order has been shipped, Amazon will provide a tracking number that you can use to track your delivery. You will receive an email notification with the tracking details once your order is dispatched.

6. Shipping Issues

• If you experience any shipping issues, such as delays, non-delivery, or lost items, please contact Amazon Customer Service for assistance. Amazon provides support for any issues related to shipping and delivery:
  • Email: You can reach Amazon’s customer service through their Help & Customer Service page.
  • Phone: You can also find contact details on the Your Orders section of your Amazon account.

Welcome to Mindful Journal. By accessing or using our website, making a purchase, or interacting with our services, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our site or making any purchases.

1. Acceptance of Terms

By using our website and purchasing the Mindful Journal, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree to these terms, please do not use our website.

2. Products and Orders

Mindful Journal: Our physical book, the Mindful Journal, is available for purchase through Amazon. We provide the product description, pricing, and promotional offers on our site, but all transactions are processed and fulfilled by Amazon via Kindle Direct Publishing (KDP).
Order Processing: Once your order is placed, Amazon will handle all aspects of order fulfillment, including shipping and delivery. For issues related to payment or fulfillment, please refer to Amazon’s customer support.

3. Pricing and Payment
Pricing: All prices displayed on our website for the Mindful Journal are indicative. The final price will be confirmed at checkout on Amazon. Prices may vary depending on your location, shipping method, and Amazon’s promotional offers.
Payment: Payment for the Mindful Journal is processed through Amazon’s secure payment system. We do not store or process any payment information directly.

4. Shipping and Delivery
Shipping: The Mindful Journal is fulfilled and shipped by Amazon. Delivery times and shipping costs are determined by Amazon and depend on the shipping method and destination.
Tracking: Once your order is shipped, Amazon will provide a tracking number, which you can use to monitor the status of your order.

5. Returns and Refunds
Amazon Return Policy: As the Mindful Journal is sold through Amazon, any returns or refund requests are subject to Amazon’s return policy. Please refer to Amazon’s terms and instructions for returning or requesting a refund for your purchase.
Damaged or Defective Books: If you receive a damaged or defective Mindful Journal, please contact Amazon Customer Service directly for assistance with a replacement or refund.

6. User Responsibilities
Account Information: When making a purchase or interacting with our website, you may be required to provide accurate and complete information. You agree to keep your account information updated and secure.
Use of Content: All content on our website, including text, images, and graphics related to the Mindful Journal, is protected by copyright laws. You may not copy, distribute, or reproduce any content from this website without our express permission.

7. Privacy Policy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review our Privacy Policy to understand how we handle your data.

8. Intellectual Property
Copyright: The Mindful Journal and all related materials (e.g., descriptions, images) are protected by copyright and are the property of AM Creatives. All rights are reserved.
Trademarks: All trademarks, service marks, and logos used on this website are owned by their respective owners.

9. Limitation of Liability
To the maximum extent permitted by law, AM Creative is not liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our website, or the Mindful Journal. This includes, but is not limited to, issues with delivery, returns, or customer dissatisfaction with the product.

10. Modifications to Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes will be posted on this page, and your continued use of the website constitutes acceptance of the updated terms.

11. Governing Law
These Terms of Service are governed by the laws of each state. Any legal actions or proceedings arising under these terms will be subject to the exclusive jurisdiction of the courts in Unite States.